Disable Users

Learn how to disable an user in Heybase

Karan Shinde avatar
Written by Karan Shinde
Updated over a week ago

Only admins have the ability to disable an existing user or revoke their access to a Heybase account. Follow these steps to disable a user:

  1. Click on the User Avatar on the left side bar of the Heybase dashboard.

  2. In the menu, click on "Settings".
    ​

  3. In the Settings, navigate to the "Team" tab.

  4. Locate the desired user in the Team list.

  5. In the "Status" column of the user, click on the status drop-down menu.
    ​

  6. Select the option "Inactive" from the drop-down menu.

  7. A confirmation pop-up will appear. Confirm the action by clicking on the "Make Inactive" button.
    ​

  8. The user's access will be revoked and they will be marked as "Inactive".

Please note that only admins have the authority to perform this action. Disabling a user or revoking their access will prevent them from accessing the Heybase account.

Did this answer your question?